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Terms and conditions


GENERAL TERMS AND CONDITIONS

1. The ticket is valid for one person and for one access to the event listed on the front of the ticket, except in cases where this is expressly stated (eg: multiple entry subscription, group ticket)

2. The ticket is valid only on the date and time written on the ticket, failure to show up on time to the performance leads to the cancellation of the ticket without the right to reimbursement or use at another performance.

3. The ticket cannot be exchanged or resold at a price with a higher value than the one inscribed on it.

4. Failure to show up to the show results in cancellation of the ticket without the right to a refund or use at another performance.

5. The ticket is non-refundable unless the event is canceled or rescheduled. The organizer has the obligation to communicate the details about the cancellation/postponement of the event, the deadline as well as the ways to recover the ticket price, Eventbook respecting the return policy sent by the organizer. Refunds can only be made if the tickets are intact, in the case of tickets purchased on physical support.

6. If an event is canceled or rescheduled, refund requests must be sent to Eventbook within 28 days from the date of its cancellation/reschedule and will be resolved according to the terms and conditions of point 5. They will be refunded exclusively the ticket prices as written on the purchased ticket and the additional costs incurred by the ticket holder in order to participate in the event will not be reimbursed (ticketing fees, order processing fees, courier fees, bank fees, accommodation expenses, plane / train tickets, etc.).

7. The organizer of the event is responsible for its smooth running at the place and time mentioned on the ticket.

8. The ticket holder is responsible for his belongings during the event.

9. Photographs may be taken during the events for which you have purchased tickets, including of spectators and event participants. All rights for these photos belong to the organizers. The photos can be used to promote the event through their public communication. Purchasing tickets to and participating in events constitutes acceptance of these terms.